HR: Dealing with Grievance

Text 30 mins CPD 80% required to pass

Aims

The aim of this course is to help learners understand how to manage a grievance process in accordance with ACAS Code of Practice.

Objectives

During this course learners will be able to:

  • Reference the appropriate steps included in the ACAS Code of Practice.
  • Determine what appropriate sanctions should be applied to different situations.

Topics covered

Other : Staff & HR (manager level)

Date created

08/01/2018

Last revision

12/01/2022